Question 1

How do I stop promoter lists from duplicating or ballooning out of control?

Accepted Answer

You centralize invites with per-promoter caps and a record of who added each name. Door staff validates against the same source of truth living in Fanz, which cuts duplicates and arguments without relying on screenshots nobody can audit.

Question 2

Can I sell floor, VIP, and backstage with different limits for each?

Accepted Answer

Yes. You define capacity per category and zone; when a bucket hits zero, sales stop automatically even if the venue still has "room" in another segment. That is what protects you from real overselling — not a rounded number in a spreadsheet.

Question 3

How do tables or bottle service fit without a separate system?

Accepted Answer

You can offer packages and add-ons in the same checkout as tickets, with clear inventory and pricing rules. Attendees understand the offer in one flow, and you lift average order value without multiplying links or parallel processes.

Question 4

What if almost all traffic comes from Instagram?

Accepted Answer

Checkout is mobile-first, and you can measure which campaigns and UTMs convert into your white-label store. Instead of sending people to a generic marketplace, you move the tap to your domain — stronger branding, cleaner data, and better remarketing for the next date.

Question 5

Can I run early bird with an automatic cutoff and then switch to GA?

Accepted Answer

Yes. You configure windows with end dates, per-tier inventory, and urgency messaging that matches real stock. When early bird sells through, the system does not keep selling a price that no longer applies — attendees see the current state without constant manual babysitting.

Question 6

Do payouts land in my account or pass through Fanz?

Accepted Answer

Fanz is B2B white-label: you configure processing so funds route to your organization under your acquiring setup, without the per-ticket commission model common to consumer marketplaces. Country-specific details are covered on a demo call.

Question 7

What data do I get on who attended for the next party?

Accepted Answer

You can join sales, cart abandonment, and door validations to build audiences — VIP regulars, first-timers, buyers who did not scan in, and more. That changes how you schedule releases, allocate comps, and prove outcomes to the venue or sponsors.

Question 8

What does onboarding look like if we still sell via forms and transfers?

Accepted Answer

A short mapping session for tiers, zones, lists, and packages. Then you load the catalog, connect payments, and pilot scanning at a door. The goal is to replace improvisation with a flow that survives flyer-hour traffic without ten versions of the same spreadsheet.

Your night as a premium product

The obstacles holding you back

Promoter lists nobody can audit

Silent overselling

Your event on someone else's brand

No signal on who fills the room

Built for nights where capacity, reputation, and margin are decided in minutes — not in "we will figure it out later"

Early bird, GA & VIP with rules

PR lists with traceability

Capacity by sector—not approximate

Tables & bundles in one flow

From post to ticket on your domain

QR that handles the rush

Everything you need, built in

Native multi-tier catalog

Lists, allocations, and comps in one place

Hard caps per zone and ticket type

Table and bottle-service packages

Email and automations in your brand

Mobile-first checkout for social traffic

Leave the manual method behind

Frequently Asked Questions

Ready to own your ticketing?